It starts with one: Changing individuals changes organizations
According to Stewart Black and Hal Gregersen, Professors at INSEAD, the conventional approach to managing change is backward. Their new book, “It starts with oneâ€, suggests that the conventional approach is “organization-in†– an expectation that if the organization is changed then individual change will follow. Pointing to evidence that suggests that 50-70% of all […]
Family matters: A different perspective on change
Family businesses get a bad rap. Their reputation is based on family feuds, eccentric and self-interested leadership, and powerful boards where members blood matters more than brains. Recent research by Danny Miller and Isabelle Le Breton-Miller* suggests, however, that successful family businesses – including icons such as Ikea and Wal-Mart – represent an important set […]
Embracing Paradox: Lessons from Lego
If you are a change agent who has been tasked to implement a change program you didn’t design then this post is for you! According to researchers Lotte Lüscher and Marianne Lewis, implementing an imposed change program may depend on the ability of middle managers to recognize the paradoxes created by that change and address […]



Tom Lawrence, our editor, is the Weyerhaeuser Professor of Change Management at SFU.