Embracing Paradox: Lessons from Lego
If you are a change agent who has been tasked to implement a change program you didn’t design then this post is for you! According to researchers Lotte Lüscher and Marianne Lewis, implementing an imposed change program may depend on the ability of middle managers to recognize the paradoxes created by that change and address […]
Appreciative Inquiry: Generating Questions of Change
Appreciative Inquiry (AI) is increasingly recognized as a powerful tool in organizational change but its popularity is creating a few problems. Its positive approach to handling change projects has been potentially over-emphasized, leading to a vulnerability to being labeled as a fad and irrelevant to the often harsh realities of organizational life, according to […]
Swimming with Sharks: Managing Strategic Change through Inter-organizational Collaboration
If you are involved in a change project working with a diverse range of organizations then beware! Behind the good intentions of collaborative initiatives often lie hidden agendas, minimal commitment, confusing language and dominating people. Participants are torn between representing the needs of their organization and being a partner in the process. This tension is […]



Tom Lawrence, our editor, is the Weyerhaeuser Professor of Change Management at SFU.