Tamper-evident Organizational Change
What do you do with customers who tamper with your products? The immediate response is often to call the lawyer. Federal Express were quick off the mark to shut down Jose Avila who came up with an idea of selling FedEx furniture and Disney banned Jim Hill as soon as they heard of […]
Catalytic Converters: “Good enough†social change
Innovation in the social sector is notoriously difficult. Tackling social issues in new ways depends on the cooperation and coordination of a diverse range of organizations where there is often conflict over both the ends and the means. (See our post on Swimming with Sharks for a discussion of the trials of interorganizational collaboration.) The […]
Fundamentals: We are the champions!
If you’re thinking about nominating one person to champion your change project then you may need to think again. According to Tom Lawrence, Bruno Dyck, Sally Maitlis and Michael Mauws* championing change in an organization requires four distinct roles, each with very distinct skills and resources!
They argue that conventional models of change fail to address […]



Tom Lawrence, our editor, is the Weyerhaeuser Professor of Change Management at SFU.