It starts with one: Changing individuals changes organizations
According to Stewart Black and Hal Gregersen, Professors at INSEAD, the conventional approach to managing change is backward. Their new book, “It starts with oneâ€, suggests that the conventional approach is “organization-in†– an expectation that if the organization is changed then individual change will follow. Pointing to evidence that suggests that 50-70% of all […]
Embracing Paradox: Lessons from Lego
If you are a change agent who has been tasked to implement a change program you didn’t design then this post is for you! According to researchers Lotte Lüscher and Marianne Lewis, implementing an imposed change program may depend on the ability of middle managers to recognize the paradoxes created by that change and address […]
Appreciative Inquiry: Generating Questions of Change
Appreciative Inquiry (AI) is increasingly recognized as a powerful tool in organizational change but its popularity is creating a few problems. Its positive approach to handling change projects has been potentially over-emphasized, leading to a vulnerability to being labeled as a fad and irrelevant to the often harsh realities of organizational life, according to […]



Tom Lawrence, our editor, is the Weyerhaeuser Professor of Change Management at SFU.